💜 Tyluna

Support

Answers to common questions, or send us a message directly.

Do I need all 3 prompts filled in?
Yes — a photo and all 3 prompts are required before your profile is shown to other members. It's a quick way to give people something real to react to instead of a blank bio.
How do matches work?
You only match when both people like each other. Nobody is told you liked them unless it's mutual.
Can I change my prompts later?
Yes, any time from your Profile page — edit or swap out any of your 3 prompts.
How do I report or block someone?
Open the conversation with that person and use the ⋮ menu — Report and Block are both there, along with Unmatch.
How do I delete my account?
Go to Profile → Deactivate Account. This hides your profile immediately; for full data deletion, contact us below.
Is sharing my WhatsApp required?
No — it's entirely optional and only happens if you choose to share it with a specific match from inside that chat.

Still need help?